For decades, the Electronic Frontier Foundation (EFF) and the American Library Association (ALA) have stood shoulder to shoulder on the front lines of the fight for privacy online, at the library and in many other spheres of our daily lives. Standing in for EFF Executive Director Cindy Cohn, the award-winning group’s Activism Director, Rainey Reitman, will discuss that proud shared history and the uncertain future of personal privacy during this year’s 2015 ALA Annual Conference in San Francisco.
The session, titled “Frenetic, Fraught and Front Page: An Up-to-the-Second Update from the Front Lines of Libraries’ Fight in Washington,” takes place from 8:30 to 10:00 a.m. on Saturday, June 27, 2015, at the Moscone Convention Center in room 2001 of the West building. Also speaking will be Jackson Bird, communications director and spokesperson for the Harry Potter Alliance (HPA) and noted YouTube video producer and blogger. HPA, an online activism community of hundreds of thousands of people, is dedicated to “changing the world by making activism accessible through the power of story.” Since 2005, they have engaged millions of fans through its work for equality, human rights, and literacy and are among the latest national advocacy organizations to actively collaborate with the American Library Association.
In addition to the featured speakers, Adam Eisgrau, managing director of the ALA Office of Government Relations in Washington, will provide up-to-the-minute insight from the congressional trenches of key federal privacy legislation “in play,” including the current status of efforts to reform the USA PATRIOT Act, the Freedom of Information Act (FOIA), as well as copyright reform, and federal library funding. Also, Larra Clark, deputy director of the ALA Office for Information Technology Policy, will update attendees on critical broadband policy issues and OITP’s multi-year Policy Revolution! initiative.
Participants will have the opportunity to pose questions to the speakers, which include Jackson Bird, communications director, Harry Potter Alliance; Larra Clark, deputy director, Office for Information Technology Policy, American Library Association Washington Office; Adam Eisgrau, managing director, Office of Government Relations, American Library Association Washington Office; and Rainey Reitman, activism director, Electronic Frontier Foundation.
As the leader of the activism team at the Electronic Frontier Foundation, Reitman is especially interested in the intersection between personal privacy and technology, particularly social networking privacy, network security, web tracking, government surveillance, and online data brokers. Reitman is the chief operating officer and co-founder of the Freedom of the Press Foundation, a nonprofit organization that defends and supports unique, independent, nonprofit journalistic institutions. In 2013, she received the Hugh M. Hefner First Amendment Award in Journalism. Reitman also is a founder and steering committee member for the Chelsea Manning Support Network, a network of individuals and organizations advocating for the release of accused WikiLeaks whistleblower Private Chelsea Manning.
A speaker, video creator, and wizard activist, Bird began working with the Harry Potter Alliance as a volunteer in 2010 and was hired as the Communications Director and Spokesperson in 2013. He graduated from New York University in 2012 with a Bachelor’s in Comparative Literature and a concentration in Documentary Filmmaking. He regularly speaks about new media and fan activism at events including TEDx Women, MIT’s Futures of Entertainment, Book Expo America, and San Diego Comic-Con. Jackson produces the HPA’s online videos, which have been featured on Upworthy, the Huffington Post, BuzzFeed, Mashable, and more. He also writes the horoscopes for the HPA’s quarterly newsletter, The W.A.N.D., and stars on the organization’s YouTube channel as The Boy Who Vlogged. Jackson currently lives in New York City, where he co-runs the Giant Squidstravaganza fanblog, Cephanloblogcast, and can be found on YouTube answering the age-old question, “Will It Waffle?”
The post ALA secures activism leaders for Washington Update session appeared first on District Dispatch.
An important piece of internet privacy is under attack, and I’m asking for help protecting it. The EFF explains it well, but short version: every domain (the part of a web address that comes after “www” and includes something like “.org” or “.com” — in the case of this blog, “sheldon-hess.org” is the domain) is registered to a person or by a company. As part of that registration, the entity’s physical address is recorded. By default, that address is available when someone looks up information about the domain, using a service called “WHOIS,” but it has become a fairly common practice to allow domain registrars (the companies that lease domains) to anonymize that information.
As a woman with opinions on the internet, you bet I avail myself of this service. Here’s the WHOIS on this domain (also visible in the banner of this post). The WHOIS on my other four domains look much the same.
ICANN, the organization that makes policies around WHOIS (and domain names in general), is considering removing this option for websites deemed “commercial” — which could be construed as including any site that uses ads or talks about consulting services. (Like this one.) A lot of really important sites’ owners would suddenly lose this protection, all because the entertainment industry wants to have an easier time suing people.
If you don’t own any domains, or even if you do, I’m hoping you’ll take a minute to write to ICANN. I put a sample letter, similar to (but different from) the one I sent, below; modify it until you like it, and send it along, please. Also, please consider signing this petition, hosted at SaveDomainPrivacy.org.
If you do have a domain registered, will you please also ask your host/registrar to fight for anonymity? I offer a sample letter, much like the one I sent DreamHost, below.A sample letter to send to ICANN
This should be sent to firstname.lastname@example.org
Anonymized WHOIS is a very important first step in the fight to protect free speech online, especially for marginalized voices. GamerGate and other online hate groups target people people whom they disagree with and whose addresses they are able to find. This article is a good primer on the kind of damage they do: http://feministing.com/2015/01/16/things-have-happened-in-the-past-week-on-doxing-swatting-and-8chan/
Because “commercial” has been construed so broadly, in the past, preventing registrars from anonymizing WHOIS data would put the owners of many valuable and informative websites at risk.
While I understand that the entertainment industry wants to increase individual liability for unauthorized distribution of their property, the threat to domain owners and the chilling effect this would have on free speech cannot be overlooked.A sample letter to send to your domain registrar or web host
One of the things I like very best about [your hosting service] is the private domain name registrations that you offer. Anonymized WHOIS is a very important first step in the fight to protect free speech online, especially for marginalized voices. You might be aware of GamerGate and other online hate groups and the real damage they do to people whose addresses they are able to find. If not, this is a good primer: http://feministing.com/2015/01/16/things-have-happened-in-the-past-week-on-doxing-swatting-and-8chan/
The ability anonymize WHOIS data is under attack, now, and I would like to know what [your company] is doing to help keep this important safety option available. https://www.eff.org/deeplinks/2015/06/changes-domain-name-rules-place-user-privacy-jeopardyDreamHost’s response
I completely understand your concern about this, and will address the issue as candidly as I can. DreamHost has no official position with regard to this matter, but we have not abandoned our commitment to freedom of speech, and the avoidance of chilling effects on that speech, with regard to anonymous speech on the web.
As an ICANN accredited registrar, we are bound by whatever rules ICANN puts in place, and are closely watching this development. To the degree we are able we will lobby to keep the current policy in place.
For this reason, while Whois Privacy does provide some protection from casual trolls or Internet miscreants, it is naive to assume that any registrant’s actual identifying data is truly private in the face of an articulated claim of wrongdoing supported by any reasonable evidence.
For most our customers, the current reality is that the degree of privacy afforded by Whois Privacy Services is of value, but it should not be considered a general protection against being identified as the registrant of a domain.
Open Repositories 2015 has always been bright line on our project calendar. It's been a deadline for most of our project goals because that's when we wanted to show the community what their funding, use cases, discussions, and development has wrought. Well, OR2015 has come and gone and there is plenty of good news. First, the official goals of the Islandora 7.x-2.x project that have been completed:
- Update Tuque
Tuque is the repository agnostic API that allows Islandora to interact with Fedora repositories. Tuque will need to be updated to connect to and work with the Fedora 4 APIs.
- Islandora (core)
Islandora (core) is the Drupal module that allows for browsing and managing assets in a Fedora repository. Islandora (core) provides core hook and API functionality for all Islandora solution pack and utility modules
- Islandora Solution Pack Collection
Islandora Solution Pack Collection allows Islandora to view to view and manipulate objects as a collection. It also allows collections to be created, viewable, and manageable. Along with Tuque and Islandora (core), it is a requirement for all other solution packs.
- Replace FedoraGSearch
Fedora 4 provides a pluggable framework for an external triplestore and search index. The same JMS indexer can be used to communicate with both the triplestore and search index (e.g. Solr). Any triplestore that supports SPARQL updates can be used with Fedora 4. Fuseki and Sesame have been tested.
- Community driven and lead - With some guidance and funding from the Islandora Foundation, Islandora7.x-2.x has been designed, built, tested, and documented by the Islandora Community as a whole. In particular, the efforts of the Fedora 4 Interest Group (an open group welcome to anyone who wants to participate) have been integral to shaping the project and continue to drive the work forward.
- Documentation from the onset - Rather than writing up documentation as a last step when Islandora 7.x-2.x is up and running, it has been a part of the process right from the design phase, making it easier for contributors to step in and make their own modifications to the heavily-commented code while its still being developed.
- Encouraging contributions - Hand in hand with the previous improvement, encouragement to contribute to the project has been a goal at all levels, from developers helping with the code to end-users providing use cases and requesting features. By drawing on the opinions of the community as a whole, and not just the developers among us, Islandora 7.x-2.x is made to reflect the needs of a broad group of users. Our call: “All contributions are welcome: use-cases, documentation, code, patches, bug reports, feature requests, etc. You do not need to be a programmer to speak up!”
- DevOps - A vagrant build was created to fire up a working copy of Islandora 7.x-2.x quickly and easily. Every update is reflected in the vagrant build. Anybody can run the environment and work with the stack, whether that be testing or developing.
- Everything is in a single Git repository!
- Portland Common Data Model - At long last, a common data model between Hydra and Islandora. Lots of collaboration between the Islandora, Hydra, and Fedora communities for the betterment of all our projects. Our Project Director, Nick Ruest, is a committer for PCDM and an active member of the Hydra Metadata Working Group, working with the Hydra community on base recommendations for technical metadata (Nick and Aaron Coburn co-lead that sub-group), structural metadata, rights metadata, and descriptive metadata.
- Working with the Fedora team - Contributing to Fedora development, attending Fedora Tech meetings, being a stakeholder for the audit service integration.
- migration-utils - The community is going to need a way to get content from Fedora 3 into Fedora 4. Our team collaborated with Mike Durbin (University of Virginia) on creating a migration utility, and with just a handful of minor changes, it will be ready for use very soon. Testing is even underway to adapt this tool to bring content out of legacy Fedora 2 repositories.
- Scalable, Distributed, Service Oriented Architecture - no assumptions on the location of any component of the stack.
- Apache Camel - adopted as a routing and mediation engine for integrating Drupal and Fedora. The fcrepo-camel component provided by the Fedora community has been utilized to replace Tuque as our primary means of interaction.
- True Drupal integration - Fedora content is modelled as nodes. Due to this, many modules in the codebase have been replaced with third party drupal.org modules. We can finally use that 'Add Content' button in Drupal!
- Asynchronous communication Between Drupal and Fedora.
- Bi-directional synchronization Between Drupal Fields and Fedora RDF.
- Drupal Field to RDF mappings - A handy user interface allowing end users to control field -> RDF mappings.
- Map XML with XPath - User interface controlling extraction of xml metadata using XPath, allowing fragments to get mapped to RDF. Similar to Hydra “Terminologies” except with a user interface.
- RDFa Enriched HTML Output - Google will love your site!
- Solr Solr Solr - The entire Solr suite of modules from drupal.org is available, giving the end user control over how and when content is indexed in Solr.
The next steps and goals for the project include:
- Refactoring the current Apache Camel processing implementation to utilize command-line PHP. This should be more comfortable for the Islandora community. The goal is to lower the barrier to contribution.
- Starting serious work to make the project easier to share. Tickets are coming, some marked for "newbies" to take on as an entry point to the project. The Basic Image Solution Pack will be the first target. Contributors are very welcome!
- WebAccessControl integration - The Fedora community has begun planning WebAccessControl integration. If you'd love to see XACML go away, we'd love to have you as part of the stakeholder team!
Islandora 7.x-2.x community sprints coordinated with Fedora community sprints.
Part hh of Amazon crawl..
This item belongs to: data/ol_data.
This item has files of the following types: Data, Data, Metadata, Text
From Melissa Anez, Project and Community Manager, Islandora Foundation
Charlottetown, PEI, Canada The Open Repositories 2015 Conference marked the completion of the first phase of the Islandora 7.x-2.x (Fedora 4 integration) project. A detailed project report about where things stand is available here: http://islandora.ca/content/fedora-4-project-update-v.
Some highlights include:
From James Evans, Product Manager, Open Repository
Novelist Angela Thirkell isn’t well known now. She’s one of a number of mostly forgotten female British writers of the middle of the last century, like Elizabeth Goudge, D.E. Stevenson and Winifred Watson. (For more about women like this check Persephone Books, which is doing a wonderful job of bringing these generations of books back into print.)
I discovered Thirkell a few years ago and read and enjoyed two or three of her books. A friend of mine went on a Thirkell binge over one summer and by the end of it was sick of her, but I had vague fond memories of 1930s or 1940s small-town England, with warm families and eccentric villagers and worries about the church fête. Inconsequential, but fun.
Hoping for something like this, I just read The Headmistress, published in 1944. I disliked it so much I decided I will never read Thirkell again.
Thirkell sets her novels in Barsetshire, the fictional county used by Anthony Trollope in the six Barsetshire Chronicles. Over the last three or four years (since last reading anything by Thirkell) I’ve read those and the Palliser novels (which as a series I prefer) and a number of other Trollope novels, and Trollope has become one of my favourite writers. He’s magnificent: the authorial voice, the insights into human nature, the richness and variety of the characters, the strong women, the analysis of money and class.
Because Thirkell uses Barsetshire as her setting, 60 or 80 years later, and uses some of the same families, it’s natural to compare them. Thirkell comes out as a mean-spirited smug snob. Where Trollope deeply understood people and their motivations—even people who, knowing it wasn’t the best thing to do, took some course of action that would hurt them or their loved ones—Thirkell has shallowness and caricature.
The Headmistress is about the once well-off Belton family, who, lacking money, move out of their country mansion and into a house in the village. The old place is taken over by a girl’s school, run by a smart, sensible woman (the titular character) who is one of the best people in the novel. She’s got smarts and wits and there’s something real about how a woman like her wasn’t able to become an academic and had to make her way teaching. The Beltons are pretty much an insufferable bunch, with a snobby mother (who is at one point repulsed by the hairy hands of a businessman who assumes a level of equality with her) and a whining daughter and two sons (one all right, the other an idiot). Mr and Mrs Belton feel out of place in the village, having come down in the world, but their friends are very kind to them in these trying circumstances.
There’s a female doctor who’s ridiculed. The hairy-handed businessman (who J.B. Priestley would have handled wittily as a rough diamond) is demeaned. He has a homely, rotund, boil-ridden daughter—who gets top marks in math and physics and is going to go into business with her father, but that’s belittled.
The entire book was so appalling, and such an insult to Trollope’s legacy, that I finished it just to see how it would turn out, and then I threw it in the fireplace because I couldn’t think of any better place to put it. It’s very bad Trollope fanfic.
Avoid Angela Thirkell. Read Trollope. And if you want to read an unjustly ignored female writer of that generation, go to Georgette Heyer and her historical novels. Magnificent fun.
Jake Orlowitz of the Wikipedia Library Project reports that Wikipedia will be having quite a presence at ALA Annual in San Francisco this week. Here are some details:
The Wikipedia Library invites you to the #WikiLovesALA editathon on June 26 from 1pm to 4pm at the Wikimedia Foundation Office, in celebration of the American Library Association annual conference this weekend in San Francisco.
All you need to do to participate is register:
We hope to see you there: to share knowledge, learn about Wikipedia, celebrate libraries, and create content about this amazing city, your institution’s collections, or that favorite subject you’ve been meaning to write about.
Drop by for engaging conversations about how Wikipedia works and how to get involved… and for free merchandise (Fri-Mon, Booth #2828 across from OCLC)Office Hours Join our ‘ask a Wikipedian’ office hours hosted by OCLC (Sat 3:00-4:00, Marriott Marquis, OCLC Blue Suite, ask at the front desk for the room number) Conference Program Attend our talk “Resource Discovery in the Age of Wikipedia” (Sun 1:00-2:00pm, 3010 W Moscone)
Evergreen Hosting Booth 3345 at ALA San Francisco
The Evergreen community will be hosting booth 3345 at ALA San Francisco on June 25th through 30th. Evergreen is open source library software that is used in more than 1,300 libraries around the world.
ALA conferences provide attendees with information on global issues effecting libraries. At ALA San Francisco there will about 900 exhibitors, including Evergreen.
Evergreen has all of the modules of traditional ILS, but without the restrictions of vendor driven ILS. Included with the software are modules for self-check out, self-registrations, acquisitions, reports and serials. It is continuously improving through semiannual updates and is customizable to meet the needs of various sized libraries.
Make sure to check out the Evergreen booth 3345 and meet real Evergreen users and hear their stories.
Tim and I are headed to San Francisco this weekend for the ALA Annual Conference.
Visit Us. Stop by booth #3634 to talk to us, get a demo, and learn about all the new and fun things we’re up to with LibraryThing for Libraries!
Stay tuned this week for more announcements of what we’ll be showing off. No, really. It’s going to be awesome.
Get in Free. In the SF area and want to go to ALA? We have free exhibit only passes. Click here to sign up and get one. It will get you just into the exhibit hall, not the conference sessions themselves.
Director Zhang began by surveying the digital landscape, emphasizing the ride of ebooks, digital journals, and machine reading. The CAS decided to embrace the digital-first approach, and canceled all print subscriptions for Chinese-language journals. Anything they don’t own they obtain through consortial relationships ...
This approach works well for a growing proportion of the CAS constituency, which Xiaolin referred to as “Generation Open” or “Generation Digital”. This group benefits from – indeed, expects – a transition from print to open access. For them, and for our presenter, “only ejournals are real journals. Only smartbooks are real books… Print-based communication is a mistake, based on historical practicality.” It’s not just consumers, but also funders who prefer open access.Below the fold, some thoughts on Director Zhang's vision.
Almost a decade ago, Vicky Reich created this fake Starbucks page to illustrate the fate awaiting libraries without collections that saw their role simply as purchasing agents for subscription content. Even if it succeeded in competing with Starbucks, such a library wouldn't be a research library; nothing would distinguish it as a venue for research. In countries that are negotiating access to subscription content for all their institutions centrally, or even for all their citizens, or if the Max Planck Institute's plan for open access succeeds, the library's role as providing access goes away. Director Zhang sees this clearly:
Chinese faculty now see the library’s main role as that of a buyer and archive maintainer. Yet libraries have outsourced collections, either deliberately or by the rise of the web. Libraries now hold on to a diminishing part of scholarly knowledge. Moreover, director Zhang observed that his library’s foot traffic has been declining – and he helped make it happen, by making an aggressive shift to the digital world. Which led him to ask a dangerous question: are libraries losing the right to be research libraries?His answer was that libraries need to evolve:
To begin with, the library needs to embed itself more deeply in the research and development process. Researchers need to do environmental scanning, trends and path analysis, data management and analysis, content distribution, identifying emerging topics, mapping trends, technology scanning, competition analysis, R+D exploration + discovery, and more. Xiaolin urged us to repurpose libraries to directly support these needs. Put another way, an analytical platform should be at the center of research libraries.Researchers clearly need these capabilities, but what advantages does a library at an individual University, or even a single national library, have in delivering such a platform to researchers? The key requirements for success are:
- Access to all the data which, until the open access transition is complete, individual libraries are not going to have.
- A highly-skilled, fast-moving team of developers, which individual libraries are not going to have, because the rewards in industry are much better.
- Access to large-scale compute and storage resources, which both libraries and companies can rent from the cloud.
- Mind-share, which Google in particular already has over libraries.
First, libraries need to build out their data analysis capacity. Second, they should create customized information environments for researchers.will work to keep University libraries, or even most national libraries, as true research libraries. Nevertheless, I applaud the efforts he is making:
The National Science Library publicly advocates for open access policies, infrastructure, and financial support. NSL is growing its digital repositories. It also helps local libraries analyze research topics, collaboration opportunities, and talent profiles. NSL now plays a role in national digital preservation, assists with strategic decision-making for STEM researchers and enterprises, and is now developing knowledge mapping and research profiling services. These are all things a national library should be doing, but note how difficult they would be for an individual University library. For almost all these libraries, remaining a research library rather than just a generic campus service requires distinguishing themselves from the herd. They aren't going to do that by layering services on top of content to which everyone has access, because they will lose the competition with companies and, Director Zhang hopes, national libraries in those spaces. The only way to do it is to have unique content on which to base unique services. In other words, collections.
As part of the White House’s Open Ebooks initiative, DPLA is calling on librarians and other information professionals to help coordinate books for inclusion in the program to help connect children with ebooks.
We are seeking motivated, engaged community members who have experience with building and organizing children and young adult book collections, who have time to spend building out the first two collections.
What’s involved in being a member of the DPLA Curation Corps? Primarily, enriching metadata to ensure that the best books get connected to their reader. We will be asking participants to help us cull publisher contributions and public domain collections to find the best titles to publish in September 2015 and January 2016. It is important that we not only indicate a title’s reading level, but also its age appropriateness, as well as additional subject headings so that a girl interested in grasshoppers, for instance, can find the right book to meet her need.
If you are interested in helping us connect books to young readers, and you have expertise in this area, please consider being a member of our Ebook Collection Curation Corps. We will announce the first class of Collection Curation Corps on July 18, 2015.
You do NOT have to be affiliated with a current DPLA hub library to participate. Participants will receive a $1,500 stipend.
To find out more about this project go to our White House Open Ebooks initiative page.
Questions about the Ebooks Collection Curation Corps? Email us.
In this series, inspired by the New York Times’ Sunday Routines, we gain a glimpse into the lives of the people behind LITA. This post focuses on Aimee Fifarek, who was recently elected Vice-President/President-Elect.
Aimee is the Customer Service, Technology and Digital Initiatives Deputy Director for Phoenix Public Library in Arizona. She made the move to PPL in April 2013 from Scottsdale Public Library, where she’d worked for 10 years, first as the IT Manager and then later as Senior Manager over IT, Technical Services and Collection Development. Aimee’s typical work week can include everything from contract negotiations to planning technology projects to addressing customer concerns.
WORKING OUT AND CLEANING UP Sundays are days for sleeping in at South Scottsdale home that Aimee shares with her fiancée Jason Boland. A Senior Trainer for Innovative Interfaces, Jason is often away during the work week for training trips, so the weekends are when most of the chores get done. Laundry gets started before a trip to the gym for Yoga or Step Class, and cleanup of the remnants of a crazy week get done after – but all that doesn’t start until 7 or 8am.
GREEN THUMB In addition to the inside chores, Aimee and Jason enjoy spending time in the back yard vegetable garden. They built large planter boxes this past year in order to keep the weeds out and give the veggies a chance during the year-round growing season. Squash, carrots, peppers and herbs are frequent thrivers.
BATTER UP! Living as they do in the heart of Spring Training activates, Sundays in March and April are frequently involve trips to the many baseball stadiums in the area. Jason is a California native and a devoted Oakland A’s fan. In addition to the A’s, Aimee and Jason try to find time to take in a Milwaukee Brewers game (Wisconsin is Aimee’s home state) or the hometown Arizona Diamondbacks.
WHERE TO? The two spend many weekends traveling. Despite his intense schedule, Jason loves to travel and will happily fly off for a weekend just after returning from a week away for work. Sometimes Aimee is able meet up with Jason at the end of one of his business trips, like recent trips to Minneapolis and Toronto. She enjoys being able to take advantage of Jason’s frequent flier miles and A-List status.
KP Aimee is just as happy at home, however, especially when spending time in the kitchen. Although they take full advantage of the fabulous restaurants and craft cocktail venues that Scottsdale has to offer, Sundays afford the extra time needed for shopping for and preparing a really good meal. Eating healthy in the Boland-Fifarek household is more about avoiding processed foods and cooking from scratch than counting calories – not to mention using lots of fun gadgets like the sous vide or the garlic chopper. Regardless of what they are preparing there is a 99% chance it will contain garlic.
WORDS AND PLAY Evening calls for a little “couch time.” Jason and Aimee are big fans of Sci-Fi and mystery series and routinely give their DVR a workout. Marvel’s Agents of S.H.I.E.L.D., Orphan Black, and Elementary are particular favorites. This is also a good time to finish the New York Times Sunday Crossword and KenKen before heading off to bed at 9pm or 10pm.
This is the second part to a talk given June 3, 2015, called The User Experience (here’s part one!). The recording is courtesy of Florida Library Webinars, where you can find the video for this talk and many more.Slides Show Notes and Snippets
- What is a “heuristic evaluation”?
- The Truth about Carousels and Other Antipatterns by me — Michael Schofield
- UX, consideration, and a CMMI-based Model by Coral Sheldon-Hess
When an organization is well and truly steeped in UX, with total awareness of and buy-in on user-centered thinking, its staff enact those principles, whether they’re facing patrons or not. In short, UX thinking makes a person considerate. Coral Sheldon-Hess
- Heuristic Evaluations in Reverse by Bohyun Kim
- A customer journey map may be the most bang for your buck
Increasingly, the journey often begins online and is punctuated by time and potential disenchantment before the patron even enters the building Michael Schofield
- X\O Participatory Design by the University of Michigan Libraries UX Department
- A High Functioning Research Website
Libraries are approaching their mobile moment. Whether it’s true for you now, it will definitely be true for you later. … Navigation must flow. The content must be worth it. Everything must be fast. There is no place for bullshit. Michael Schofield
- Make sweeping improvements to the user experience by knowing a little about how people read the web.
- The LibUX Core Content Audit
- LibGuides — How Usable is the Three Column Layout? — on LibUX
Where your patrons spend most of their time influences their basic expectations of the library. Being user-centric demands that we are aware and don’t scoff at the habits our users have. Convention matters.Michael Schofield
- The most relevant trends libraries should watch are in e-commerce.
- When people talk about the size of websites in bytes, think in terms of seconds
- After 10 seconds, there is a missed opportunity. You will never know how many patrons you failed to reach, but the data suggests it’s a lot.
I write the Web for Libraries each week — a newsletter chock-full of data-informed commentary about user experience design, including the bleeding-edge trends and web news I think user-oriented thinkers should know.
Today I found the following resources and bookmarked them on Delicious.
- Sass: Syntactically Awesome Style Sheets Sass is the most mature, stable, and powerful professional grade CSS extension language in the world.
Digest powered by RSS Digest
Is your organization interested in taking a leadership role in the digital stewardship community? Consider applying to host and perform secretariat duties for the National Digital Stewardship Alliance.
The application process starts with your organization sending a letter of inquiry (up to one page) to the NDSA Coordinating Committee Chair, Micah Altman (escience [at] mit.edu). Follow-up calls and meetings will be scheduled to start a dialogue with the potential hosts about the goals of their organization, the goals of the NDSA and the mutual benefits in a partnership. These conversations with the Coordinating Committee and the potential hosts will continue over the summer with the hope that a selection is made in early August and the transition is made by the end of September.
Do you have questions about what is entailed in the host/secretariat role? Send an email to the NDSA Chair (escience [at] mit.edu) or send a letter of inquiry stating you organization is interested but wants to learn more. The deadline is June 30, 2015.
The American Library Association (ALA) filed comments with the Chief Officers of State Library Agencies (COSLA) to the Departments of Labor and Education on the Notice of Proposed Rulemaking for the Workforce Innovation and Opportunity Act (WIOA). The comments are now available for review (pdf).
America’s libraries are well positioned to play an essential role in this country’s efforts to assist the workforce. For the first time, libraries will be considered eligible training partners; non-mandatory one-stop partners; models for digital technology; adult education providers and leadership-training grant recipients.
Please continue to follow updates through our District Dispatch. We hope funds will become available soon.
When I graduated from library school, I worried about anti-online-degree bias. I worried that people would think my degree was somehow “less than” because I’d done it fully online. I remember being asked some questions about it at one interview that made the search committee’s biases pretty clear, but the people who eventually hired me seemed to see it as an asset rather than a weakness (mind you, it was for a distance learning librarian position).
That was in 2004. I assumed that 11 years later, people had gotten the message that online courses and online degrees are not necessarily less than, and that the people who go through them can be just as (and in some cases more) qualified as students who did on-site programs. That was until I read this article by Angela Galvan from In the Library With the Lead Pipe:
Hiring Librarians has documented responses from hiring managers claiming students in online programs cannot work in teams or learn effectively, when many students choose online programs for the exact opposite reasons. As with myths about poverty which overshadow the well-established resourcefulness of poor students, online MLIS students are dismissed as asocial and not “team players”… Suggesting online programs lack rigor or cannot result in “real” learning is harmful, technophobic, and helps maintain the whiteness of academic libraries. This attitude favors applicants with the wealth and time to enroll in face to face programs, even though very little of their development as librarians occurs in lecture style, classroom settings.
After reading this, I went down the rabbit hole into the Hiring Librarians site, which interviews people who hire librarians. I think I’d seen some appalling interview on the site a while back in which an interviewee said they wouldn’t hire a woman who didn’t wear makeup. That is beyond deranged and discriminatory in my opinion. Bfut I hadn’t really delved into the site since then. So I saw comments like this:
“I am reluctant to hire online only students. There is an important dynamic missing when one does not have to interact in person with other students and the instructor. I consider those who are currently working in a library as usually a better hire.”
Are there any library schools whose alumni you would be reluctant to hire?
“If program was purely online courses.”
“I feel graduates from online only schools suffer from lack of camaraderie and group study experiences. They do too much learning in a personal vacuum.”
Which library schools give candidates an edge (you prefer candidates from these schools)?
“University of Texas at Austin and other schools who do not rely entirely in online coursework.”
“Prefer someone who attended graduate school in person over and online degree.”
” I will say, and it pains me to say this, but exclusively online programs don’t graduate the same caliber students as those who have at least some on-site matriculation. There’s no substitute for creating relationships in the classroom that you’ll carry with you your entire career.”
“I don’t trust completely online programs.”
“‘Most’ librarians work with people. It is odd to get a degree for that kind of job online…I believe that many folks are graduating that should not…”
I’m amazed that there is this much ignorance in our profession.
I chose to do my degree online at FSU, in spite of getting offered a nearly full-ride to the University of Maryland, for love. I was in a new relationship with a guy I was crazy about, and while I knew it was silly to give up such an offer, I followed my heart. That guy ended up becoming my husband and I shudder to think of what I’d have missed had I chosen the other path. There are all sorts of reasons people choose to do their degree online and it rarely has anything to do with being lazy. People have spouses, kids, infirm parents, jobs, financial limitations, and myriad other things that tie them to a specific place. For the straight-out-of-college student, it is easier to move for school because they usually have fewer things tying them down. I moved to Tallahassee for social work school when I was 22, and it was a great experience. But, for a degree like ours, I really don’t feel like someone will be irreparably harmed by not taking classes face-to-face. So much of what we learn is on-the-job, and I think a library school does a greater disservice to students by not requiring an internship or some sort of work experience in libraries than they do in not requiring face-to-face class attendance.
Like Angela Galvan, I also feel like by saying that you would not want to hire someone with an online degree you are expressing a bias against people who do not have the means or privilege to move to a place with a library school. That feels really wrong to me.
I’ve been teaching for San Jose State University’s online iSchool program for about 7 1/2 years. When I first started teaching in the program it was not all online and most of the students in my online classes came from California. Soon, the program became 100% online and I started teaching students from all over the country, North America, and the world. Another shift was that I found that most of my students were working in libraries and some had more experience than I did. At Portland State, our Access Services Manager was going through the program and, in my current job, our serials librarian is doing it. Both women are amazing, full-of-energy, and experienced in the field. That said, I’ve had a lot of less experienced students in my classes who knocked my socks off and have gone on to do amazing work in libraries.
I’ve been nothing less than blown away by the caliber of students graduating from San Jose State’s program. Yes, in every class I teach there are a few slackers who do the minimum amount of work to make it through the class (or less), but the majority are thoughtful and deeply engaged with what they’re learning. I require blogging in my class, so students do a lot of reflective learning and then have discussions in the blog comments around those reflections. These really become thoughtful asynchronous conversations in many cases. I also usually require group work. (I’m not sure where this assumption that online programs don’t require group work comes from. It was required in my program in the age before collaborative tools like Google Docs.) This semester, I’m requiring more group work than I ever have before (for a three-part, scaffolded project), which I really think is valuable. In our jobs, we do projects with other people with diverse skill sets and levels of motivation and have to make things work. Often a lot of our collaboration happens online, even if we work in the same building (it’s even more challenging at PCC with four campuses/libraries). It seems like a good idea to prepare students for that reality.
I’ve heard lots of negative things over the years about San Jose State’s program from people who have no experience with it. The assumption is that if it’s big, it must be bad. It must be just a diploma mill — churning out degrees willy nilly to unqualified new librarians. While I agree that library schools are churning out too many degreed students vis a vis the job market, this is an across-the-board problem not just limited to one school. I’ve been so impressed with the quality of San Jose State’s program, which is heads and shoulders above my experience with the online program at FSU (keep in mind that I got my degree 11 years ago and probably their online program isn’t as dismal as it was then). There is a considerable focus on getting students practical experience and educating them about career options beyond just working in libraries. As an instructor, I’ve been impressed with the level of training and support they offer their instructors (even lowly lecturers like me). I was allowed to dump the LMS and use blogs for my course instead. I use a hosted-by-the-iSchool WordPress Multiuser platform for the class and have been totally supported in that. My course, like all courses, was assessed by a full-time member of the faculty. We’re offered all sorts of professional development and training and, now, each person teaching for the iSchool (even part-timers like me) are required to attend or watch some professional development programming that the iSchool offers each year. The administration is deeply devoted to quality and supporting faculty in supporting students. I have been nothing but impressed and that’s why I continue to teach for them after all these years.
It’s true that it’s more difficult to develop bonds with instructors and other students through fully online programs, though it’s not impossible. I stay in touch with some of my former students and one of my best students ended up getting a job at Portland State! But I don’t have a network of friends from library school nor do I think any of my instructors from FSU remember me. By doing an online program, you also lose out on the ability to work in the library located at that library school, which I know was an important experience for many of my friends who went to schools like UW and UNC. Yes, those are all benefits of face-to-face programs, but are they worth going into substantial debt to quit one’s job and/or uproot one’s family? Probably not for most people who do not have wealth and/or privilege. Do I feel like I’ve been irreparably harmed by not having those connections and experiences? Not at all. I developed a strong network of professional friends through work, online networking, blogging, and service.
My online program was pretty crappy in 2003-2004, but I learned like crazy on the job and was able to achieve a great deal professionally over the past decade. Unlike many of my students, my experience in libraries was extremely limited — 6 months in circulation at a public library and an internship in a university archive — but I was given an opportunity by my colleagues at Norwich who didn’t see my online degree as an indictment of my potential. Whether someone graduated from an online program or a face-to-face one means nothing in the long-run. What matters is the skills and passion they bring to their work.